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Complete the booking form and select “Yes” when asked whether you are posting your shoes to us.
Customers anywhere in the UK can send their footwear directly to our Glasgow studio for cleaning, restoration and specialist care.
Follow the steps below before sending your footwear to our Glasgow studio.
Complete the booking form and select “Yes” when asked whether you are posting your shoes to us.
Use a sturdy box and waterproof packaging. Include your return details, phone number and email address inside.
Send your footwear using a tracked and insured Royal Mail service for additional peace of mind.
We carry out the requested work, confirm return postage and send payment details by text.
We recommend Royal Mail Signed For or Special Delivery for added tracking, peace of mind and insurance while your footwear is in transit.
Box Fresh Glasgow cannot accept responsibility for loss or damage once footwear has entered the postal system.
Once the requested work has been completed, the cost of return postage will be added to your cleaning or restoration total.
We will ask which Royal Mail return service you would like us to use, then send you a secure payment link by text.
Once your footwear has been posted back, we will email you the receipt and tracking reference.