Who we are

Our contact details

Box Fresh Glasgow

Unit 1A, The Engine Works

23-25 Lochburn Road

Glasgow

07961000150

boxfreshglasgow@gmail.com

http://www.boxfreshglasgow.com.

What personal data we collect and why we collect it

We currently collect and process the following information:

  • Personal identifiers, contacts and characteristics (for example, name and contact details)
  • Social Media Details

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

  • To arrange the uplift and delivery of your goods and property
  • To make electronic payments to us
  • To purchase merchandise or products

We use the information that you have given us in order to contact you and arrange delivery days/times etc and to organise payment from you.

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting boxfreshglasgow@gmail.com

(b) We have a contractual obligation.

(c) We have a legal obligation.

(d) We have a vital interest.

(e) We need it to perform a public task.

(f) We have a legitimate interest.

How we store your personal information

Your information is securely stored via electronic means on a secure server.

We keep your contact details for 24 months We will then dispose your information by deletion of the date from our secure database.

Your data protection rights

Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal information.

Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at [boxfreshglasgow@gmail.com, 07961000150, Unit 1A, The Engine Works, 23-25 Lochburn Road, Glasgow] if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at boxfreshglasgow@gmail.com

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:           

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk